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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
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New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
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- Careers
Way too many appointment reminders.
Aaron is a great provider
Very helpful team, Mr. Rayford goes above and beyond to explain everything in detail. Everyone was very helpful, patient and courteous.
Has a wonderful bedside manner, answered every question with patience.
Many thanks to all the staff and to the people who translate Spanish for us. Many thanks!
Janet has a beautiful smile and always great. Dr Aaron Rayford is always pleasant and ask good questions.
Great group
The efficiency of this office was exemplary. I arrived almost 30 min early for my appointment because of traffic uncertainty, but was taken back to the treatment room less than 10 minutes after arrival, and everything was already laid out for my injection. Aaron came in about 5 minutes later, and after a brief review and confirmation, gave me my injection. I was on my way home before the scheduled appointment time. This treatment session could not have gone better.
Aaron was most helpful in every way, told me exactly what i needed to know and do.
You need to coordinate your office better. I updated my pharmacy information on Tuesday yet my prescription was sent to the wrong place Thursday. If you want patients to verify information prior to each visit then you need to update the information prior to each visit.
I was disappointed that no xray was done during this visit.
Aaron is personable, professional, informative, caring, helpful, friendly, and courteous. The front desk is welcoming, friendly, and helpful.
Aaron is just an absolute gem to work with, and was very informative as my health is very complicated, and he was very knowledgeable about everything, and super helpful about navigating certain medications that we need to get on, etc. So it was a wonderful experience.
Dr. Freedhand listed my hip replacement surgery as outpatient. I told him I always spend at least one night in hospital next day, Iwas unable to care for myself and in severe pain. 24 hour care two weeks paid for by me. Now in skilled nursing care at Ignite. Surgery/good, recovery/painful& difficulty.
Check in process is not clear. When you step off the elevator, there are multiple signs in color. The place to sign in isn't clear, so many folks just walk up to someone behind the counter. Perhaps a sign in red that says SIGN IN HERE would be helpful. Thanks!
The most timely & informative experience I have ever had at a doctors office.
Always a wonderful experience. Everyone seems to know me.
Great medical care!
Aaron, the PA is the most professional, kind, friendly person one could ever ask for. After two knee replacements and abour two years of seeing him I have been most pleased. He is a great examples of what a professional who knows what he is doing looks like. Keep up the great work!
My opinion is that I feel good and well cared for and I don't have any concerns. Dr. Aaron is an excellent doctor and treats me very well and that is why I give hi this rating. They are very excellent and I feel better. I am receiving therapy but I feel good. Thank you.
I have arthritis and he gave me some prednisone to help with the pain. Nothing like getting old.
My surgeon was very squill full professional.
Yes, I want to thank Dr. Freehand and his physician assistant for their care, their excellence in providing their procedure, and their assistance in making sure that I got the right aftercare, going the extra step in, making sure that I got the rehab placement that I needed. Their staff has done an excellent job. They've done an excellent job, and I'm very, very pleased and appreciative.
Thank you
I love that this office is so efficient and that there is very little wait time. I really appreciate seeing my x-ray while the provider is talking about it and everyone is very friendly and polite
Great
Smooth operation start to finish. Making appointments, changing them, checking in, to being called in, xrays, seeing the doctor and checking out - all seamless and efficient, done with care
Dr. Visits are quick and easy and I have no problem with the staff at all
Visit was really great. However the automated messages are super annoying, for a week and a half I had multiple messages every day about the same thing. Same questionnaires every time. Then I had to answer the "sick" one again on my way to the appointment. If there is a way, it would be less irritating if they were cut in half at least.
The team of Dr. Friedhand and Dr. Rayford is excellent surgeons. I trust them with everything. No pain, no gain, though, but I really appreciate what they did for me. Thank you.