Billing & Customer Care
At UTHealth Houston and UT Physicians, we are dedicated to providing the highest quality of medical care to all patients. We are equally committed to ensuring that our financial and billing processes are clear and easy to understand, giving you a sense of what to expect before, during, and after your services.
Pay My Bill
Thank you for contacting us to learn how to pay your invoice online. To process a payment today, please sign up on MyUTHealth Houston patient portal or pay as a guest.
Have Questions?
We are proud to offer a single point of contact for financial customer service for services provided at our clinics. With just one phone call or email, many of your billing questions can be addressed promptly. Our customer service representatives are available at these times:
- Mon – Thu, 8 a.m. to 8 p.m. CST
- Fri, 8 a.m. to 5 p.m. CST
- Sat, 9 a.m. to 1 p.m. CST
Please call 1-855-877-2808, or you can email our customer service team.
We accept the following forms of payments:
Paperless billing FAQ
Why are UTHealth Houston and UT Physicians moving to paperless billing?
To reduce health care costs, enhance the convenience for patients paying invoices, and be environmentally friendly, UTHealth Houston and UT Physicians are switching to paperless billing on October 21, 2024. All patients (or their guarantors) will receive electronic notifications at the email address and/or mobile phone number on record. If payment is not received within 60 days, a paper bill will be mailed to the physical address on file.
