Case Management Services
What is a case manager, and how can they help me or my loved one?
A case manager is a health care professional who serves as a liaison between patients, families, health care providers, and insurance companies. UTHealth Houston’s case managers are licensed registered nurses who have been trained to coordinate care, address challenges, and ensure that patients receive the resources and support they need to achieve optimal health.
Patient and Caregiver Support
Navigating insurance
Nonmedical drivers of health
Beyond health care, patients may require assistance with accessing essential services, such as transportation, housing, or financial assistance. Case managers connect patients with community resources and support programs to address these needs.
Managing complex cases
Transitional care management services (TCM)
Patients transitioning from the hospital or emergency department (ED) to a community setting often require additional support to avoid returning to the hospital or ED. Case managers can provide patients with education pertaining to a new diagnosis or medication, assist with securing durable medical equipment or skilled home health services ordered at discharge, and coordinate a follow-up visit with your primary care provider within two weeks of discharge from the hospital or ED.
What are the benefits of case management
How can I request case management services
If you or your loved ones are facing health care challenges or require assistance transitioning from the hospital to home, please reach out to your primary care physician for a referral to case management.
Case Management services at the following clinics for family medicine and internal medicine patients:
Houston, TX 77059-3599
Mon - Fri 7:30 a.m. - 5 p.m.
Saturday (established patients only) 9 a.m. - 1 p.m. (last patient seen at 12:15 p.m.)
Bellaire, TX 77401-3535
Mon-Thu 7 a.m. - 6 p.m.
Fri 7 a.m. - 5 p.m.
Sat 8 a.m. - 12 p.m. (established patients only)
Houston, TX 77030-5206
Bellaire, TX 77401-3535
Mon - Fri 8 a.m. - 5 p.m.
Sat 8 a.m. - 12 p.m.
Katy, TX 77494-3399
Mon and Wed 8 a.m. - 5 p.m.
Tue and Thu 8 a.m. - 6:30 p.m.
Fri 7 a.m. - 5 p.m.
Sat 8 a.m. - 12 p.m.
Houston, TX 77067-4532
Mon, Wed, Fri 8 a.m. - 5 p.m.
Tue, Thu 8 a.m. - 7 p.m.
Sat 8 a.m. - 12 p.m.
Houston, TX 77072-5242
Mon - Wed 8 a.m. - 7 p.m.
Thu and Fri 8 a.m. - 5 p.m.
Sat 8 a.m. - 12p.m.
Missouri City, TX 77459-7104
Mon - Fri 8 a.m. - 5 p.m.
Saturday (Established Patients Only) 8 a.m. - 12 p.m.
Houston, TX 77008-6526
Mon-Fri 8 a.m. - 5 p.m.
Sat 8 a.m. - 12 p.m.
Houston, TX 77088-7230
Mon-Thu 8 a.m. - 6p.m.
Fri 8 a.m. - 5 p.m.
Houston, TX 77093-8639
Mon and Fri 8 a.m. - 5 p.m.
Tue, Wed and Thu 8 a.m. - 6 p.m.
Sat (Limited Specialties) 8 a.m. - 12 p.m.
Rosenberg, TX 77471-2477
Mon, Wed, Fri 8 a.m. - 5 p.m.
Tue, Thu 8 a.m. - 7 p.m.
Case Management services at the following OB-GYN and pediatric clinics:
Houston, TX 77030-3004
Mon - Fri 8 a.m. - 5 p.m.
Houston, TX 77030-3005